Orders

Yes, please contact us to discuss our payment plan options.

We will start making your product when the minimum payment is made. The minimum payment varies depending on the size of the product and amount of work. The minimum is the deposit amount, but please contact to discuss exact amounts.

Each product takes different amounts of time. Products can be ready by the next day for collection. Please contact us to discuss your needs.

As items are made to your specific needs, you cannot cancel an order once we have started making it.

When you place an order, we will review it and may contact you to discuss further. Once we have all the information we need, we will confirm that we can make your item. You can withdraw your order up until we confirm the order and start making the item.

Your standard consumer rights of the United Kingdom apply. You cannot return an item that has been specifically made to your specific needs, unless it is faulty. If it is faulty we will look to repair the item and where this not possible we look to replace it.